Webroot Spy Sweeper - 3 Users Pack
by Webroot Software
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List Price: Our Price: $10.00 You Save: $29.99 (75%) Availability: Usually ships in 1-2 business days Category: CE See more product details |
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Digital Cameras Photo Reviews of Webroot Spy Sweeper - 3 Users Pack
Customer Review: Use to like this now I hate this.
Summary: 1 Stars
This used to be my favorite sweeper until last year when I tried to get it installed (new version) on my wife's computer. It never installed right. Plus, and this was infuriating, it insists on giving you the benefit of this online storage account with them (which I do not need or want). What's the problem with that? Well, it logs you in every time you update signatures whether you want to, or not. Very annoying.
Most annoying of all, though. It auto charged me today for another year when I'm not using it anyway. I did NOT authorize them to do this in any way that was apparent. Now, I'm spending a lot of time trying to contact them to reverse the charges. I had emailed them a very clear message not to renew but they seemed to have ignored that and charged my card anyway.
I would avoid this company. I will never buy anything from them again. I used to really like them but this is awful customer treatment and the product is not as good as it used to be.
Customer Review: $50.00 Assistance Fee
Summary: 1 Stars
Webroot Spy Sweeper 3-PC - Windows
I bought this product about a month ago and tried to install it on my XP operating system. Installation is pretty much dumbed down to automatic and I like it that way to some extent. There are not any avenues for making a mistake and that is nice. However, as in my case, after the simpled down installation completes, the program reboots the system, I bring up the program to use it, and I notice the status of the program is inactive. Push enough HELP buttons and you read in their website about their $50.00 assistance fee. After trying to install the program a second time with the same results and really no choices except whether to install a free tool bar for the browser, I went to the control panel and add/remove programs, and jettisoned this program from my computer.