Customer Reviews for Unwind Deluxe Stereo Pillow Speakers System

Unwind Deluxe Stereo Pillow Speakers System
by The Unwind Company

Unwind Deluxe Stereo Pillow Speakers System List Price: $29.99
Category: Network Media Player
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Buy Unwind Deluxe Stereo Pillow Speakers System at Amazon.com
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Customers in the UK, Buy this product at amazon.co.uk for British Pounds

Digital Cameras Photo Reviews of Unwind Deluxe Stereo Pillow Speakers System

Customer Review: Terrific product!
Summary: 5 Stars

We are so pleased with the way the system performed, we bought two more of them after the first one. A His and Hers, and a backup just in case something fails.

Customer Review: Can't sleep without It!
Summary: 5 Stars

My first set lasted 5 yrs..... and I use it every night... it even travels me me.

Customer Review: Loved these speakers. one just quit working after a year and a half of every night use.
Summary: 4 Stars

Loved these speakers. one just quit working after a year and a half of every night use. Plenty loud with most pillows, although on some hotel pillows that were very thick it was a little low. volume control works great. the only complaint is that it only lasted a year and a half but I feel like I got my $20 worth. will buy them again if they are available.

Customer Review: Not for my iPhones/iPods, apparently
Summary: 2 Stars

The one I ordered did not work with 2 iPod/iPhone devices and 1 iPod input device that had an output for headphones--only 1 side had sound. All of these devices have worked fine with several headphones. When I called the company, I was told that some of the speakers' cords may dislodge and cause one-sided sound. I was given instructions for a return with a prompt exchange, which cost about six dollars via USPS. After a week, I got an email from them stating that they had "tested" the speaker pillow with 2 devices (which types, who knows?), & it worked fine, and that it must be an "unbalanced output"; I was advised to try it with (yet) another device & that they were returning it to me. After a polite explanation that my Apple devices do not demonstrate an "unbalanced output" with any other device, and a polite but firm request for a refund, I received an email that they would do so out of "customer courtesy"--I'll get back to you on whether it actually happens.

My customer service experience was very good by phone with the first 2 folks I spoke with. That got this item 2 stars instead of 1. The one emailing seemed to be a little less inclined toward consideration of my plight, or to just refund my dang money for the time & shipping I wasted trying to resolve this problem with what was meant to be a holiday gift. I still can't believe she planned to mail me back the same dang pillow as if she was doing me a favor, or as if I'm some kind of electronics dolt. I know she didn't "test" it with any iPhones on her end. Sounds to be a real scientific-like "test" protocol.

I would also advise going through Amazon Returns if you have a problem, rather than (as Unwind recommended) going directly through the company. I would have gotten my refund already and probably free return shipping if I had gone through Amazon. I've never had a problem with Amazon the VERY few times I've had to use their return service. Caveat emptor.

Good luck with yours, folks, I'll be interested to see if anyone else with Apple devices has problems, too.

Customer Review: Not good for hypnosis cds
Summary: 2 Stars

I was not impressed with these speakers. I wanted to use them for self-hypnosis cds, but even at the loudest volume level I could barely hear the speaker's voice. They are probably fine for music, as other reviewers have found, but I would not recommend them if you want to really be able to hear the sound clearly. I purchased these because of the volume control button on the side, but I am returning and will try one of the other pillow speakers on amazon.
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