Customer Reviews for Singing Machine SMG-137 CD+G Karaoke System

Singing Machine SMG-137 CD+G Karaoke System
by Singing Machine

Singing Machine SMG-137 CD+G Karaoke System List Price: $79.99
Category: Musical Instruments
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Digital Cameras Photo Reviews of Singing Machine SMG-137 CD+G Karaoke System

Customer Review: does not work at all
Summary: 1 Stars

My wife purchased one of these units before Christmas.
The intent was to use it during a family get together after Christmas.
When it arrived we hooked it up to our home tv, it did not work, the audio was fine but the words on the screen were all garbeled and illegible.
We took it with us the the party anyway, hoping it might work on a different tv.
It didn't, it had no video at all.
While playing around with the cables it was noticed that the unit would work only if the center pin on the RCA plug was touching the outer part of the receptacle on the unit.
In other words the RCA receptacle inside the unit must be wired backwards.
I tried to call the phone number listed in the directions but it was "no longer in service".
Sorry but we would not recommend this unit to anyone

Customer Review: Bad Customer Service/warranty
Summary: 1 Stars

We bought the Singing machine for Christmas 2007. The kids loved it until 4 months later when it stopped playing the CD's. NOTE: THE WARRANTY IS ONLY FOR 3 MONTHS!!!!! That alone should have been a warning to me. Anyway, I contacted the company to see if they would provide some good customer service and repair it anyway and they said it would cost $45 to send it in plus shipping cost. In other words almost as much as a new one. As much as the kids loved it, I will not buy another one because I feel it is a poorly made machine. Beware!
Anything with only a 3 month warranty should be a big red flag for the consumer! Purchase at your own risk.
P.S. My kids are very easy on their toys and most look as new after a year of playing with them. There was no damage to the machine.

Customer Review: Completely Useless
Summary: 1 Stars

We had great hopes for this machine, however, the unit we received was unable to perform the most basic karaoke function, that is, playing CD+G discs. Connected to our TV, all discs, including the sample disc included with the unit, had such display difficulty that if you didnt already know the song, you wouldnt be able to sing along. The words only display halfway, and sometimes were displayed one line on top of the other. This was with three different brands of discs.

If this was not bad enough, the mic quality was poor; the sound was muffled, and had a bad static feedback.

We're returning our unit to either purchase a different type, or possibly a mic and amp as our DVD player will play CD+G.

Customer Review: Broke after three hours
Summary: 1 Stars

Like many other reviews you read here, I also got a bad unit. I bought it for Christmas 2008. Initially my 9 yr old daughter was very excited, and it lasted for about 3 hours until the thing broke, when of course she (and I) became very disappointed. The speaker and the output sound to the TV both stopped working.

Very poor quality, as I now know first-hand. Even with the bad reviews, I bought it because I didn't see too many alternatives at this price level. Now that I've returned it, I've found the GPX brand, and bought a similar unit to this one. So far, it's working well (more than 3 hours at least).

I would NOT recommend that you purchase this unit.

Customer Review: Read the 1-star reviews before buying this
Summary: 1 Stars

We bought this Karaoke machince originally since there was a lot of positive feedback. Fortunately we opened it a month before Christmas and found out that the CD player can't read any CD's, the microphone doesn't work, and there is a loud humming noise coming from the speakers when it is turned on.

When I came back to this on Amazon I discovered that there were a lot of other buyers that had had this same experience. To have this many defective units shipping is a sign of poor quality. The unit is very lightweight and cheaply built. I would recommend not taking the risk of getting a dud on this machine.
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