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Digital Cameras Photo Reviews of SVAT GX5200 Wireless Color Indoor LCD Handheld Monitor and CameraCustomer Review: UNRELIABLE, NOT CUSTOMER ORIENTED, DON'T BUY! Summary: 1 Stars
My rating is Zero stars but you have to put one to rate it. Great picture and audio, even in backyard but within 3 weeks antennae popped out just by flipping it up. Sent it back to SVAT, cost $25 to ship. Replaced with new one that lasted only 7 months. It completely malfunctioned/died, on/off switch didn't always work, channel buttons all lit up,no picture, etc. SVAT told Shoptronics to accept a return and provide refund. Cost to ship, $41. I was refunded only for the price of the monitor and not for the tax, shipping supplies, and international freight. Neither SVAT nor Shoptronics would reimburse me. I lost $77 in tax and shipping costs. Do not deal with SVAT or Shoptronics.
Customer Review: VERY UNHAPPY with this MONITOR Summary: 1 Stars
The quality of this monitor is terrible!! The batteries only last a few hours defeating the purpose of its portability. The antenna BROKE off, the reception is fuzzy anywhere you place it, and the AC power jack completely BROKE rendering it useless now, and we've only had it for 6 months!! BUYER BEWARE!!
Customer Review: Worst Customer Support Ever! Summary: 1 Stars
If they let me give ZERO stars I would. I bought this unit 8 months ago and it worked for a total of about two days. I have returned it three times (at $20 shipping each time) and SVAT's customer service is less than useless. I will never buy another SVAT product.
Customer Review: Don't buy! Summary: 1 Stars
We thought that this monitor was going to be great. The reception is awful (needs to be in the exact right position) and has a faulty cord. It would be great if it worked, but half of the time, the screen is dark!
More Customer Reviews: ‹ 1 2
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