Customer Reviews for Flip Video Ultra Series Camcorder, 60-Minutes (White)

Flip Video Ultra Series Camcorder, 60-Minutes (White)
by Pure Digital Technologies, Inc.

Flip Video Ultra Series Camcorder, 60-Minutes  (White) List Price: $149.99
Our Price: $127.00
You Save: $22.99 (15%)
Availability: Usually ships in 2-3 business days
Buy Used: from $100.00 (click here)
Category: Digital Camera
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Customers in the UK, Buy this product at amazon.co.uk for British Pounds

Digital Cameras Photo Reviews of Flip Video Ultra Series Camcorder, 60-Minutes (White)

Customer Review: A+ Customer Service and Awesome Little Camcorder
Summary: 5 Stars

This is an awesome little camcorder, just perfect for my 13-year-old to create video projects for school. The unit is quite sturdy and has a nice tripod mount on the bottom. My only concern is with the USB flip-out connector on the side...I think if it was roughly handled, it could present a problem, but so far everything has been really durable.

The only problem we had was installing the pre-loaded software from the camera onto a Dell Inspiron computer running Vista. There was no problem installing it on a system running Windows XP, but the Vista computer was fussy.

We contacted Pure Digital on-line and, true to their word, they replied within 24 hours. After requesting specific information about both the camcorder and computer (they graciously provided step-by-step instructions on how to locate both), they emailed a link with a software upgrade for the Vista system.

Now, the camcorder works great on both computers. Its compact size and truly one-touch ease-of-use makes it kid-friendly with good quality. The built-in editing software was so easy to use that my 13-year-old never had to ask me for help once!

I highly recommend this unit. Good job, Pure Digital! A winning product!

Customer Review: Warning - poor quality control. Camera does not work from the get go.
Summary: 1 Stars

This was bought for me as a birthday present and I was delighted to open the box today on what looked like a well presented and easy to use product. However, it does not work! The display is stuck in the 'set time and date' mode and will not budge at all. Removing and reinserting the batteries makes no difference. We are returning to Amazon to get a replacement on the assumption mine was a lemon, so hopefully I'll be able to give this more stars if I ever get a working one. I remain skeptical though, as it appears from other reviews that the technical QC on this product is dreadful. It looks like more care has been spent on the packaging than on developing a consistent product. To paraphrase what others have said: "An excellent idea, dreadfully executed"
Overall, very disappointing.

Customer Review: hate it, no stars!
Summary: 1 Stars

IFlip Video Ultra Series Camcorder, 60 Minutes (Pink) I have never been able to download onto a disc for a movie since I got it 6 months ago. My cat I loved, died and his last days are on the thing and I can not get it downloaded even after I bought Video Lab 10.
Waste of your money!

Customer Review: It's a great product!
Summary: 5 Stars

The flip video is a wonderful thing. It is small, easy to use, makes a great gift and is reasonably priced.

Customer Review: Terrible product
Summary: 1 Stars

I've been thinking about getting a camcorder for a long time, and when I heard about the Flip, it seemed just right. I even paid for one-day shipping because I was so excited to start using it. What a HUGE disappointment. I have a new Macintosh computer, which works perfectly fine, and the Flip immediately had problems interfacing. The software won't download, the videos don't play properly, etc. Total, 100 percent disappointment. I'm planning on spending more money, and getting a real camcorder. How lame: the whole idea behind the Flip is that it's fun and easy to use. Totally untrue.

Update: in the spirit of giving things one last try (before returning the flip for a refund), I've tried it on several computers, all of which conform to the tech specifications for compatibility, and now the flip isn't even able to be recognized by the computer, any computer. I'm not a techo-idiot, and I am really having a hard time understanding how so many people are seemingly having no problems with the flip--is mine a lemon?
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