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Plantronics PC Headset Speaker Switch by Plantronics
Digital Photo Product DetailsManufacturer: Plantronics Model: PCHSSWITCH Color: Black Product features: - Easily switch between speakers and headset at the touch of a button
- Small, streamlined design helps eliminate desktop clutter
- Installs in seconds, just plug it in to your sound card
- Compatible with any PC or Macintosh computer with a sound card
Digital Cameras Photo Reviews of Plantronics PC Headset Speaker SwitchCustomer Review: Product good, BUT Amazon is messing customers around :-( Summary: 1 StarsThe switches are very good 4 stars...But it seems that Amazon are messing customers about these days...so for Amazon 1/2 a star...it seems to me clearly working on past reputation earned, they are now gambling messing customers about and damaging their customer trust and Amazon's integrity. Within about a 24 hour period 10/21/08 to 10/22/08 I have seen this item change price and seller six (6)times. This isn't me accidently hitting different sellers, I bookmarked the page and even linked from my order for this item to the page. Following is how things changed in the short time I tracked the switch. First it was shown as "Sold by: Amazon.com, LLC" $15.28. I went back and it was listed as "Ships and sold by Beach Audio" price $8.95 + $8.14 shipping. Then later last night I checked back and once again it was listed as "Sold by: Amazon.com, LLC" $15.28, I ordered x3. I linking to the switch from my order at about 11am 10/22/08, it was list then as "sold by ANTOnline" $9.91 + $6.98 shipping. Within the past few hours or so I checked again to find that it now back listed as "Ships from and sold by Beach Audio"$8.95 + $8.14 shipping...and finally, with that page still open I used my order & bookmark to link to the page and it is now listed again as "Ships from and sold by ANTOnline" $9.91 + $6.98 shipping. So that is 6 changes in about 24hrs. I'm not a gambling man, but I may take odds for it to go back to sold by Amazon sometime through the night. Buying from Amazon has become like playing roulette! I even have the last two versions open on my PC now.
Then it seems to me that if one opts for "FREE Super Saver Shipping", Amazon will intentionally hold up some of your orders at their distribution warehouses. Amazon offer quick delivery if I choose One-Day Shipping, it will arrive within two days max, so one can assume that the product is in stock (It usually says if it isn't) but my switches aren't getting processes, I am given "Shipping estimate: October 29, 2008 - October 30, 2008". It seems clear that Amazon are penalizing their customers intentionally hold up service if one uses "FREE Super Saver Shipping". The reason seems equally as obvious, Amazon are trying to coerce it's customers into paying for shipping (which seems to have really increased these days) or to sign up for "Amazon Prime membership" and gouge customers annual membership fee of $79.
This maybe just my opinion, but I observed what I saw and have tracked what seems to me to be happening. For me it takes the pleasure out of using Amazon, it is pot luck and being messed about, disrespect for the customers who pay their salaries. As customers tumble this it will damage Amazons reputations for straight dealing and one can but assume business will suffer....After writing this it would surprise me if my orders are held back even longer. Time to look for some good competition for Amazon I think...or is that the problem, there isn't any?
24th Oct:
UPDATE ON ORDER: Since I posted this 22nd Oct, this order has suddenly been shown as "Items shipped on October 23, 2008" !!! So the original "Shipping estimate: October 29, 2008 - October 30, 2008" has been well and truly beaten. Why the change? Would I be a cynic suggesting it was due to my posting this? I hope it is and that Amazon read and take on board what is good customer feedback, the opportunity to keep our business in the future, not such a small thing as we go into what should proven to be a hell of a recession; it could be a very hard Christmas. My message to Amazon meant constructively is, customers like to business with straight companies that they can trust and not feel like the price is going to jump around turning buying into a gamble, Amazon roulette. We don't mind when there is an honest hold up, even the odd mistake can be excused; but when a company sits on our shipments in what looks like merely spiting because we choose "FREE Super Saver Shipping", or the like, it doesn't do much for trust or reputation, the very thing that I believe has got Amazon where it is today. Go back to the old good business ethics.
Description of Plantronics PC Headset Speaker SwitchPlantronics .Audio PC Headset Speaker Switch - I've got a great set of speakers for my computer. When I play games or watch DVDs, I crank those bad boys to 10! However once the wife goes to sleep, I've got to mess around behind the computer and plug the headset in. This nightly chore is extremely annoying - but not anymore! Plantronics has come to save the day with this handy little device. You just plug it into your soundcard and then plug your speakers & headset into it. Now with the click of the button you can switch between the two! How cool is that!?
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