Planon Docupen R700 B&W Pen Scanner (DPENR700)
by Planon
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List Price: Our Price: $159.99 You Save: $40.00 (20%) Availability: Usually ships in 1-2 business days Category: CE See more product details |
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Customers in the UK,
Buy this product at amazon.co.uk
for British Pounds
Digital Cameras Photo Reviews of Planon Docupen R700 B&W Pen Scanner (DPENR700)
Customer Review: Product only as good as Seller
Summary: 5 Stars
My first Docupen R700 was defective out of the box. Thank goodness I purchased it from DataVision through Amazon. Planon's tech support was at the ready to help me download all new software, etc. to determine why my scans were severely distorted. They concluded that the product was defective and recommended replacement. Planon's RMA department (a disaster) took 1 1/2 weeks to generate a return number and could only promise a 3-4 week turn around for replacement. The retailer, DataVision, came to my rescue with a new pen and it worked splendily on the first try.
The pen produces adequate scans to help me view historical documents outside of their storage archives. Copies, while not beautiful, are adequate and permit copies without damage to bindings. The scans cannot equal those of a flatbed, but one can't pack a flatbed in the shirt pocket either.
Customer Review: Great option
Summary: 4 Stars
Nice scanner. Just needs some practice before you start using it. Small and really portable.Customer Review: Good idea. Battery didn't work. Cust. Service=worse ever
Summary: 2 Stars
Battery didn't ever charge properly. So the thing doesn't work unless I have it plugged into a computer. So a waste of time really. Now I have been told by Planon that it's going to take '8-12 weeks' before I can get an exchange from Planon. I think that's pathetic. And judging by the poor, poor customer service, I am expecting to be waiting for far more than 8-12 weeks.Customer Review: I Wish It Lived Up 2 the Description
Summary: 1 Stars
Do not have high hopes on the performance of this device. It functions poorly and is unreliable. Too much money for what it doesn't live up too.Customer Review: very useful device
Summary: 5 Stars
As a court reporter for Alberta Justice, I have found the Docupen scanner an invaluable tool. Many documents are filed and quoted from in court. In times past, I would have to ask the lawyers for the documents they quoted from. Now with the Docupen, it takes literally a minute to scan the document I require which causes little inconvenience to them but ensures the accuracy of the transcript. It's portable, convenient and easy to use. I'm glad to have gotten this item. It has been a great aid in the performance of my job.
Linda