Philips 7-Inch LCD Digital Photo Frame (Black)
by Philips Consumer Electronics
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List Price: Category: Digital Camera See more product details |
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Customers in the UK,
Buy this product at amazon.co.uk
for British Pounds
Digital Cameras Photo Reviews of Philips 7-Inch LCD Digital Photo Frame (Black)
Customer Review: Good Frame But picture quality is medium
Summary: 3 Stars
The picture quality is average and software is slow. Overall it is a good product.Customer Review: Terrible tech support from Philips
Summary: 2 Stars
The pictures on this product can be displayed from a number of sources including USB, two card readers and internal memory. When I first took this product out of the box I attempted to delete all the pictures in internal memory. However, there was one default picture which I could not delete. I called Philips tech support to ask if this was normal behavior.
I explained very clearly that I was attempting to delete the default pictures from internal memory. I was then instructed to go to my computer and asked which drives were displayed in my computer. I explained there were two drives (which I knew to be the card readers) and was then instructed to click on these drives. I told the Philips rep that the result of this action was for windows to state that there was no disk inserted into the drives (obviously since I had no cards in the card readers. I was then told by the Philips rep to format the drives (I was never asked if I had anything of value on these drives).The rep seemed baffled that I was unable to interact with the drives. I then reiterated to the Philips rep that I did not have any cards inserted in the readers and asked if the he was sure that the internal memory would show as a drive on my computer. The Philips rep was certain that it the internal memory should show as a drive on the computer and then proceeded to give me an RMA number to return the product.
When I inquired, I was told that the cost of the return shipping would be my responsibility. When I said that this did not make sense the rep was apologetic, but told me that he could not change that policy. I then went on to Amazon and was able to return the product at cost to Amazon. When the replacement arrived it exhibited the same behavior. I then determined that this was by design and simply added a CF card to display the pictures.
You can engineer a great product, but that product will only really be as good as the support. Philips has definitely failed here as they cannot even diagnose the designed behavior of their own product. This all would have been easier if Philips had bothered to give the tech support rep even an hour of training on the product line.
Bottom line is that Philips was unable to provide even basic support for their product and then expected me to return a perfectly good product at my cost. I would seriously consider not buying another product from Philips because of this and my rating of this product is greatly depreciated as a result.
Customer Review: Not too good . . .
Summary: 2 Stars
The picture quality is OK, nothing to write home about. I bought this model mainly because of the sentence from the product description here at Amazon that says it has three timers to turn it on and off. Not only does it only have one timer (no weekend timer like advertised) but that timer initially would not work. Turned out after much frustration that and time that the english version of the manual has a translation error. Rather than simply saying "turn on" or "turn off" the settings say "start dim" or "end dim." And the meaning of those prhases are opposite their normal meaning. The one timer included in the settings does work though, but I would have preferred separate weekday and weekend timers as advertised.
One thing everyone should know about all digital frames is that you should resize all your pictures to the frame's native resolution - this one is 480x234. I used a free photo editing software called faststone - and not only does resizing make your pics fit the frame, but it drastically reduces the size. I fit 4000 resized pics onto a 2GB SD card and it barely used 500 MB. Just be careful not to replace your full size images. Copy all your pics to another directory and then resize them. As far as this frame goes, I will keep it but I wouldn't recommend it. I think it is over-priced.
Customer Review: ehhh...
Summary: 2 Stars
This was my first experience w/a digital picture frame, and I thought to myself, it should be easier than this. I just wanted to put a couple pics on this for my Mom as a mothers day gift. I didn't want to leave a memory card in the thing the whole time so I decided to use the onboard memory. Well, there is no way to write to this memory using the USB cable. I thought this would be a common feature to include, but anyways, I ended up transferring photos from a USB thumb drive to the photo frame. That worked alright, but as mentioned by someone earlier, Phillips included a picture of a baby on the internal memory that cannot be deleted. I happened to have an old SD card left over from a previous digital camera, moved the pics to that, popped that in the photo frame and mission accomplished. There is no easy way to delete(or transfer)multiple photos from the frame itself. Only one at a time. And you have to confirm TWICE before it deletes anything. I would think a digital photo frame would have some of the basic features that most digital cameras include (they are around the same price) but I guess you get what you pay for.Customer Review: Nice picture quality but software sucks!
Summary: 2 Stars
Very nice color quality where black is black. I rate this product with only 2 stars because I have spent a lot of time trying to figure out how auto start/off works. And because time is money, this product has a very high price to value ratio. I am not going to reveal the bug that the software has at auto start/off function unless Philips pays me for the time I 've spent. Also the random fuction does not work at all. Generally , I didn't expect such sleazy software form a company named Philips!