NETGEAR HD/Gaming 5 GHz Wireless-N Networking Kit (WNHDEB111)
by Netgear
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List Price: Our Price: Calculated in a shopping cart Availability: Usually ships in 24 hours Category: CE See more product details |
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Customers in the UK,
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Digital Cameras Photo Reviews of NETGEAR HD/Gaming 5 GHz Wireless-N Networking Kit (WNHDEB111)
Customer Review: Net Gear
Summary: 1 Stars
I really cannot rate the product as I cannot get logged into the product. I attempted to register the Netgear WNHDE111 and they never send me a reply or confirmation that I have registered. When I try to utilize the device it asks for a password. I tried several renditions but have not been able to get it to work. I called customer service and informed them that I had attempted to login for product registration. They were able to see that but I still have not received a confirmation and even after they stated they would send me another confirmation reply with my password. I still hav not received that reply.
This truly may be agreat product but the customer service that Netgear gives is deplorable. Fortunately for me, I have 2wire or I still would not be able to gain access to the internet.
I cannot login to the web site to get the proper assistance and when I did talk with one of their representatives they told me the the problem was with 2wire as they don't need a password (the instructions say 'password' is the password but I stgill cannot gain access). That is not true. So presently I have paid for a product I cannot use!!!!
I would strongly state that no one should pourchase products from Netgear. They have absolutely the worse customer service. What good is spending your money on something and you cannot use it.
Customer Review: love it
Summary: 5 Stars
My husband used this to network our computer together. It works great. Very easy to set up!Customer Review: Fastest speed I've experienced, but slightly difficult setup process
Summary: 4 Stars
This is the third (and final!) in a series of 802.11n routers I tried over the last few weeks. I upgraded to 'n' since our G router + Linksys Range Expander couldn't effectively reach across our courtyard and into my wife's office. We needed high throughput and reliability in an environment that was tough on the G protocol. There are many houses nearby, so wireless interference is a hindrance and unfortunate reality.
With this router, which I discovered through online computer site reviews and other sources, I think we have beaten the system. It works very well, establishes a high-speed, robust connection between the FIOS modem, and also allows other devices to connect with great 'n' connections as well.
Overall, I am very pleased with this product. It runs as advertised and has solved our quirky problem.
BEWARE, this device only broadcasts on the 802.11n and 802.11a protocols. This is not your everyday router. It will either work with your newest wireless devices (enabled for 802.11n or the very old 802.11a) or you will have to run a second b/g router to work with "older" wireless devices (Tivo, Playstation 3, iPhones etc.). This is not a problem for me, but I didn't think about that before I bought it.
Would recommend this product to anyone looking to provide a dedicated, high-speed wireless connection between two important devices, but not as your everyday router.
Customer Review: Intermittent functionality. Bad customer support!
Summary: 2 Stars
Ok, I needed to find a product that would allow me to get an improvement over my existing wireless G connection with my XBOX 360. I'm running a Wireless N router but currently connecting with a wireless G XBOX 360 adapter. It currently connects at about 50% 100ft and two rooms away from my DLink-655 Wireless N router. It slows down quite a bit when streaming video so I wanted a solution that took advantage of Draft N wireless. Supposedly the 5GHz Netgear AP and Bridge are supposed to provide faster speed with better range that is less susceptible to interference.
Real world results were not very good. The AP and Bridge connected quickly and the XBOX 360 saw the ethernet connection no problem. For a while everything was working well. 30 minutes later I was getting erradic behavior. Shortly after that it disconnected all together. I've since spent two days trying to get them to work reliably. Network perfomance tests reveal anywhere from full signal to no signal at all and it consistently fluctuates. Both units have the updated firmware and I tried manually setting the mode switch instead of using the auto settings. Nothing has worked.
Netgear tech support was a disaster. I got right through but when speaking to them all you can hear is the sound of other tech people in the background. The first time he called I could barely hear the guy over all the background noise. He told me that I had a bad connection and should call back. The second time I called I got the same background noise but the guy attempted to help me with my issue. It was obvious right away that he didn't have any idea what he was talking about. He asked me about my wireless setup and then proceded to tell me that my wireless G laptop would not connect to the Access Point. I still don't know what he's talking about. My laptop is wireless N 2.4GHz through my DLink router and had nothing to do with my Netgear problem. He then put me on hold for several minutes came back and told me to put both switches on both units to bridges mode. What is he talking about? The Access point is supposed to be in AP mode and only the bridge should be in Bridge mode! He then puts me on hold again and he asks the distance between units. He says that my distance is too far and he can no longer help me. I tried to explain that I am currently getting a better connection and speed with my wireless G equipment so the 5GHz Wireless N setup should get better than that with the same distance. "Sorry Sir that's all I can do for you." CLICK..............WTF??
Needless to say I'm returning these. Maybe at closer distances they will work well but that kind of defeats the point! The whole purpose of wireless N is added range and speed. For people with short runs this product will probably work fine but for me I don't think it lives up to the hype!
Customer Review: Nice, It doesn't reach more than a few feet
Summary: 1 Stars
I have it trying to bridge a connection at maybe 150 feet and it doesn't work. A terrible waste of money for me.