Customer Reviews for Memorex Optifix Motorized CD/DVD Cleaner and Scratch Repair Kit

Memorex Optifix Motorized CD/DVD Cleaner and Scratch Repair Kit
by Memorex

Memorex Optifix Motorized CD/DVD Cleaner and Scratch Repair Kit List Price: $48.99
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Category: CE
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Digital Cameras Photo Reviews of Memorex Optifix Motorized CD/DVD Cleaner and Scratch Repair Kit

Customer Review: Memorex Optifix pro; tried it despite the reviews...
Summary: 1 Stars

Okay. I read all the reviews on the Memorex Optifix Pro and thought
that perhaps all of the people that experienced problems were
doing something wrong. SO, when I stumbled upon it at my local Wal-Mart,
i bought it for $18. I can seriously say that it is made pretty shabbily.
The plastic body feels like an uber cheap cd player. I followed the
directions precisely and tried to "repair" three cds. The only
result this unit yields is a clean cd. NO scratches were "repaired".
This unit is a good concept executed poorly. This unit 100% does NOT
resurface cds. (i tried to resurface a cd with 3 medium scratches. after
6-7 "repair" cycles the only difference was the cd looks cleaner. all
the scratches (although not too deep) were still there. I am taking
it back to wal-mart because i have ordered the aleretec as some reviewers
have reccomended. this product is cheap, but even at that price it is ineffective for repair. It is an excellent unit for cleaning. (although the "cleaning soloution" is merely alcohol mixed w/water.) the repair solvent has no grit to it, so i was tempted to put toothpaste on the repair wheel and see if that would actually resurface my disc,
but i didn't want to destroy my cdon a whim and lose my ability to
return this for not working as it claims. i would not reccomend this product for anyone. i am sure there are several products out there
that actually do something to the disc layers. I did notice that
other reviewers complained about swirl marks on the disc. i did get
that slightly, but that is common with most resurfacers i have used.
the aleratec supposedly doesn't do that, so we will see.

Customer Review: Don't buy it. Seriously.
Summary: 1 Stars

After a long time of looking for a CD cleaner for my computer games, I bought this one because of the price- before looking at the Amazon reviews. Big mistake. I must agree with the many others who gave this product one star: it doesn't work, and it even made my discs a little worse.

I started with a game CD that had minor scratches on the surface that prevented it from running in my new laptop's CD drive. I put it through the repair cycle once and followed it with a cleaning cycle, as per the instructions. When it was done, I tried it in my computer. No dice. I ran it through two more clean and repair cycles. The disc still didn't work.

I did, however, notice some rubber track marks left on the top of the CD from where the device's wheels hit the disc. Also, on the bottom of the CD was a mysterious dirt spot that had definitely come from within the machine.

I put another disc through the clean cycle, and this time found a bigger brown spot on the CD's bottom, which left scratches. Yay. Thanks, Memorex. I've gotten better cleaning results using just soap, water, and a soft buffing cloth.

The instructions recommend that you replace the replace the cleaning pads after 20-25 uses and the repair pads after 15-20. If you use three cycles for each disc repair, you would only be able to clean five CDs before you need to order replacements! This thing would be a bad value even if it worked.

Basically, the OptiFix Pro is nothing but a twenty-dollar disc damaging device. Avoid this one. I'm returning mine.

Customer Review: An Unfortunate Product at an Unfortunate Time
Summary: 1 Stars

I purchased this product about 2 years ago. I needed to clean off a few CD's, and, like many of the reviewers here, I assumed that the most expensive cleaner would be the best. I figured that the electronic cleaning system would be more thorough than the hand-operated ones the other products used. I remember that my CD's had markings all over them after I cleaned them. I figured that was normal, and their readability didn't seem to be compromised, later. (I can't be sure that this would be the case, though, if I had tried to repair a damaged disc.) I then packed it up until tonight and tried to use it to clean a DVD, and when I hit the "Clean" button, the red light just flashed once and nothing happened.

I can't believe that I spent so much money on this thing and only got maybe 2 or 3 uses out of it a year ago and it's now broken. I'm also annoyed that I just noticed the odd lead warning on the AC adapter cord. I can't believe any product with an adapter that has been made within the last 20 years would require this warning. I'm now going to have to purchase a new disc cleaner, and I really can't afford to at this time in my life. To say the least, I'm displeased.

Customer Review: Do not bother
Summary: 1 Stars

I had a lot of used CDs I was selling for someone else and had to clean a lot of them, so I wanted something motorized. I was looking for Aleratech but Walmart had it online only, not in my store, so I bought this Optifix instead - MISTAKE.

1.) The pads very hard to lock in.
2.) The cleaning and/or "repairing" are no more effective than you could do with a soft cloth and a little Windex.
3.) It is annoyingly LOUD.
4.) It only rotates the disc in one direction - others I have seen reverse half way through the cycle.
5.) The Repair Solution smells like mildew - so you have to clean that off with Windex and a cloth anyway, or another change of pads and a cleaning cycle.
6.) I suspect this product is too cheap to have good manufacturing tolerances because the complaints range from no cleaning to swirl damage, which shows big variations in pad pressure between different units.

Only good feature I can say is that it runs on an AC adapter rather than batteries.

And to the clown that thinks all the bad reviews are from some conspiracy looking to give Memorex a bad name -- I want my $22 back.





Customer Review: BROKE AFTER ONLY A FEW USES
Summary: 1 Stars

I've been looking for a CD/DVD repair kit for quite some time and stumbled upon this at Target. While it didn't fix all my discs, it did work with a few of them, mostly in the clean cycle. The device has a lot of working parts and its box is not at all easy to open and re-close again, so the hassle is very upsetting. It contains two clean disc pads and two repair disc pads that you have to change every time you use it. You put the discs onto three tabs, then twist them until it clicks and the tabs hold the discs in place. Kind of a lot of work, but not unacceptable. However after about a month of use (probably used it ten time), the cheap plastic tabs that hold the discs in place broke off when I twisted the clean disc pads on, rendering the entire machine worthless. I'm taking it to Target for a full refund. I can't believe that companies go to the hassle of designing devices like this with such cheap parts!!! Stupid, stupid, stupid!!! Last Memorex purchase from me, for sure!
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