Customer Reviews for Logitech Harmony 890 Remote Control - Refurbished

Logitech Harmony 890 Remote Control - Refurbished
by Logitech

Logitech Harmony 890 Remote Control - Refurbished List Price: $299.99
Our Price: $279.00
You Save: $20.99 (7%)
Availability: Usually ships in 1-2 business days
Buy Used: from $250.00 (click here)
Category: CE
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Customers in the UK, Buy this product at amazon.co.uk for British Pounds

Digital Cameras Photo Reviews of Logitech Harmony 890 Remote Control - Refurbished

Customer Review: feed-back
Summary: 5 Stars

Finely moved into new house and TV was installed.
The geek squad set every thing up. We watched our 1st 3-D movie
The controller works great.

Customer Review: Awesome remote
Summary: 5 Stars

awesome- everyone in the house can now switch from tv to dvd and use the same remote for volume!

Customer Review: Delivering on it's promises
Summary: 5 Stars

Easy to use and does what it says it will do. I would recommend to friends and have.

Customer Review: Simple, Easy, Accurate
Summary: 5 Stars

Setting this up was much simpler than I expected it would be. Very satisfied.

Customer Review: One remote and no more pointing, finally!
Summary: 4 Stars

Rats, had this review just about finished and something crashed so sorry if it's posted twice. We've wanted a universal remote for some time but many of them looked so cheesy. I've looked at the Harmony remotes many times but didn't want to spend so much money. I grabbed this refurbished 890 when I got a text message that it was a Gold Box deal for a fraction of the regular price. Then I read the reviews and cringed. However, my remote and extender look and work like new. Initial setup was also flawless (software installation, software communicating with extender and remote, etc.). I did not bother with the included CD as the drivers on those are usually outdated so as always, I downloaded the latest drivers from the Logitech site. I must admit that I only read the included quick start guides, not the whole user manual, and this is perhaps why I struggled with some of the setup and with the concept of Activities (I initially thought there was supposed to be an Activity associated with each Device). I now have 3 devices set up and they're all associated with one activity, Watch TV. Pressing the Watch TV button turns them all on and pressing the Off button turns them all off. Initially, the Sony TV and Denon AV receiver would not turn on or off. The TV could be turned on and off by using those functions in its device settings but the AV receiver was totally non-responsive. Logitech tech support was very courteous and patient and after over an hour got the TV working but had to bump the AV receiver issue up to level 2 support, which means a callback. However, when I hung up, I deleted the AV receiver and re-added it and now it too works perfectly. The only remaining issue is that the Brighthouse Samsung DVR box turns on for a second and then turns off. I have to press the Watch TV button a second time to turn it back on, but I'm sure that will be resolved as well. I just don't want to mess with it right now because everything else is working perfectly. We've emptied our original remotes of batteries and stored them. No more reaching for yet another remote to do something and no more clutter. Since the menus on the original remotes are accessible on the Harmony remote, there's no reason to keep the original remotes at hand. Another real convenience is that on the Harmony remote, you can jump to the desired video input with a press of a button. On the original Sony remote, you had to cycle through the video inputs when switching from TV to one of the gaming consoles. At least as thrilling is the RF feature. Our family room has several seating options, not all of which have a direct line of sight to each device. Adjusting some of the devices from some locations in the room was a contortionist activity. Now we can point anywhere while sitting anywhere to make everything work. I would have given this 5 stars if the setup wasn't a bit squirrelly. The Denon receiver was set up pretty much the same way the first time I added so why did it take deleting it and re-adding it to make it work? Two techs say the cable box setup is error-free so why does it only turn on for a second? The good news is that there are plenty of setup options to play with if something doesn't work correctly and tech support is willing to assist. They even speak English. I found out that learning IR raw is better as it does not draw from the Logitech database so learns the programming of the original remotes from scratch. It also may sound like a duh but it's really important to know how the original remotes are programmed, meaning if one button toggles the device on and off it has to be set up that way on the Harmony remote. Because there's a lot to pay attention to during setup, it's easy to make a mistake or overlook something here. In the end, I guess it's a bit like childbirth - once you've gotten through the pain and struggle, it's totally worth it. I'd do it again 100 times to have one remote control everything from everywhere in the room. I've ordered the Harmony adapter for the PS3 so we'll be able to control that device with the Harmony remote as well. Another original remote bites the dust! Thanks Logitech and thanks to Amazon for another great shopping experience.
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