TurboTax Deluxe Includes Federal and State 2005 Win/Mac

TurboTax Deluxe Includes Federal and State 2005 Win/Mac
by Intuit

TurboTax Deluxe Includes Federal and State 2005 Win/Mac
Category: CE
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Manufacturer: Intuit
Format: CD

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Customer Review: Using TurboTax is like using AOL - It's Time to Move On
Summary: 2 Stars

This year TurboTax decides to bite the hand that feeds it, so to speak. I've bought their software year after year, but next year I will definitely be using someone else's. For starters, the 2005 version is ridiculously expensive (count on adding $30 fees to the software price if you plan to e-file). It's beset with bugs, like selecting the wrong state for your state return without including a way to change it. When you use the Help feature, it tells you to call 866-373-7820, which you find out is just a recording that says this is no longer a working number. And the fact that you can't transfer last-year's information from TurboTax web (you're supposed to be able to, but in the end the software tells you that the 2004 data is "incompatible") - they're practically driving away their repeat customers. My online chat with customer support took two hours out of my day and ended like this: Me: "So you can't determine what the problem is?" TurboTax Tech Support: "No, not really."
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