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Digital Cameras Photo Reviews of AppleCare Protection Plan for iPod touch/classic OLD VERSIONCustomer Review: Lost a year's service to Amazon typo Summary: 2 Stars
The detailed description for the plan says
- Extend repair and telephone support coverage of your iPod to three years
I thought Apple had become generous but once I received it with my iPOD, I found it's still just one additional year, not two. Apple confirmed that the three years is a typo. My last iPOD needed to be replaced twice so the extended service is a must even if it's just for one year.
Customer Review: Useless Summary: 1 Stars
I have had five i pods to date, 3 of which died(hard drives) and another that was given away. So i procured an Apple Care Protection Plan for my latest investment. At any rate it wasn't until about a year ago that i received my new "Classic" which had functioned well until one day when the screen went half black(not dropped or cracked). I called into "Apple Care" and after roughly 10 minutes on hold I spoke to a rep. For the most part the claim notification went smoothly and after 2 days I received a package form FedEx for shipment. After a three day wait I found out that they had "DECLINED" my service/replacement under the pretense that it was "ABUSED OR ACCIDENTALLY DAMAGED" and the item was shipped back. Perhaps i misunderstood the value of the "plan" but after careful analyst i discovered that the plan does NOT cover; "extreme environment (temp. and humidity), physical/electrical stress,power surges, lightning, static electricity, fire, ACTS OF GOD(???), or other external causes. Because this is the case i now have a near-useless ipod with totally useless coverage. Its safe to say that i am justifiably aggravated and wish i could never purchase another product of apples' again, unfortunately this is not the case.
Customer Review: Water Damage should be humidity damage Summary: 1 Stars
I purchased the one year warranty for my iPod touch 1st generation, and after about 6 months it would no longer connect or charge unless held to the cable with rubber bands. So I send off my ipod to apple and they tell me that they won't repair it under warranty because of water damage, and they had the guts to tell me that they could repair it for $229! Now I travel around the Louisiana, Alabama, Florida, and Texas coast areas for work and I reach some humid areas but I've never had another electronic device utterly fail just from humidity. The ipod never touched water except what was in the air. DO NOT BUY!
Customer Review: Does NOT cover physical damage Summary: 1 Stars
Proceed with caution this does not cover physical damage. If you are looking for that type of coverage, say if you have a two year old that may drop it - Best Buy is a better bet since their plan protects you for physical damage (in my case cracked screen). Since apple makes such a good product, technical assistance is rarely needed -so you this protection plan is a waste of money 9 times out of 10
Customer Review: SCAMMER!!! Summary: 1 Stars
BEWARE!!! DO NOT WASTE YOUR TIME ON THIS SELLER... You will be disappointed. Purchased an item on the 19th of August, today is the 31st of August and the item is still not shipped. Sent an email to the seller requesting info on the item but did not response...
More Customer Reviews: ‹ 1 2 3 4 5
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